Set up your Calming Band in minutes.

What should it feel like?

Most people describe a gentle, rhythmic pulsing at the ankle. Start on a low intensity and increase slowly until it feels noticeable but comfortable. It should never feel painful. If something doesn't feel right, see Troubleshooting below.

Which mode should I use in the evening?

Start on a low intensity. Modes 1, 2 and 4 tend to feel gentler for winding down, but choose whichever feels most comfortable to you.

When should I use it?

Use it for 20 minutes as part of your evening wind-down, ideally at the same time each night: phone away, band on, and a book or a cup of tea. If you drift off while wearing it, that's perfectly fine. You can also use it any other time you'd like a few calm, quiet minutes, such as while meditating, reading or taking a break.

Charging

Charge with the included USB cable. A full charge takes about 2 hours and lasts around 13 to 14 sessions. When it's fully charged and the cable is still plugged in, all 8 mode lights stay on.

Before your first use

Please read the safety information in your user manual. Don't use the band if you have a pacemaker or implanted electronic device, during pregnancy, or on broken or irritated skin.

Not turning on, or showing "0"?

The band only works when it's touching your skin. Mist the 2 round pads with tap water, wrap the band around your inner ankle, clip on the device, then hold down the M button for 2–3 seconds to switch it on.

Seeing "0" on the screen? Press + to raise the intensity. If it still doesn't start, give the pads another light mist, check the band sits snugly against your skin, and make sure it's charged.

Feels prickly or sharp?

It should feel like a gentle, rhythmic pulse, never sharp. Try these:

• Re-mist the pads. Dry pads are the most common cause. Two to three sprays of tap water before each session.
• Check the placement. The upper pad should sit over SP6, the soft area just behind the shin bone, about four finger-widths above your inner ankle bone. Pads on or too close to the bone can feel sharp. The video above shows exactly where.
• Snug the band so both pads sit flat against clean, dry skin (no lotion or moisturiser).
• Lower the intensity. Start on level 1 or 2 and increase slowly. You should be able to feel it, but it should never feel uncomfortable or painful.

Can't feel anything?

Press + to raise the intensity a level at a time. Give the pads another light mist and check both pads are lying flat against your skin.

Feels too strong or uncomfortable?

Press − to lower the intensity. If discomfort continues, remove the band and stop using it, then get in touch with us.

Still not right?

There's a troubleshooting guide in your user manual (section 13). Or email us at support@lunaraflow.com and we'll help you get it feeling right.